We're not here to just rent you a motorbike. We have an intimate knowledge of Australia and enjoy helping with motorcycle routes, distances, accommodation and places of interest. Ask us to help plan your trip. We'd be really pleased to help!
Tasmania - Bikes and prices
Frequently asked questions - Tasmania
Q. What are the terms and conditions for renting a bike from Tasmania?
A. There are specific terms and conditions for each of the Tasmania depots, dependant on which bike you are renting. There are also general terms & conditions for bike rentals. The specific terms and conditions for each bike can be seen by selecting the 'terms' link for the appropriate bike, or you can click here, for the general terms and conditions.
Q. Where is the depot, what's the easiest way to get to it and can I collect from the airport?
A. The depot is located in Melbourne and it is a simple overnight ferry to Tasmania on the ferry. We'd be pleased to arrange this for you and so just ask us for more details. Why not include a few days along the Great Ocean Road, in the Grampians National Park or in the Alps with your Tasmanian trip? We'd be pleased to help you arrange your itinerary!
Q. Can I leave luggage at the depot during my trip and / or what if I need to ship it to another city?
A. You are welcome to leave your luggage at the depot during your trip and there is no charge. Any post office can ship your luggage to another depot for you or we can put you in touch with a courier company that will ship it for you. Many people use large soft holdalls for their luggage so they can put the contents in the panniers, fold up the bags and take them with them. If you are travelling alone then a waterproof holdall can always be strapped to the pillion seat for extra storage capacity.
Q. What are the depot opening hours?
A. Monday to Friday 9am to 5pm. Saturday 9am to 2pm. Closed on Sundays, however it may be possible to arrange collections and drop offs by appointment.
Q. Can I rent a helmet and riding equipment?
A. Helmets, gloves, jackets, trousers and boots can all be rented but if you are on a longer trip it is often more comfortable to bring your own and they fit better. No guarantees are made for riding gear and it is rented at your own risk.
Q. What is the security bond and insurance excess?
A. The security bond is processed on your credit card and refunded upon safe return of the undamaged bike. The insurance excess is the most you would have to pay in the event of an accident. If the damage is only AU$100, for example, then that's all you pay but if the damage is AU$6,000 and the excess is AU$4,000 you would be liable for AU$4,000 and the insurance pays the remainder. You can half the excess with an additional payment if you wish.
Q. What license do I need and what else should I bring when collecting the bike?
A. For large capacity bikes you will need a full bike licence written in English. If it is not in English you will need an International Drivers Permit. For small capacity bikes and scooters your home country license must allow you to ride the size of bike you are renting. You will also need your passport if from overseas and a VISA or Mastercard for the rental payment and security deposit. Don't forget to bring the booking confirmation with the address and telephone number of the depot so you can find it when you arrive!
Q. Can I rent a Sat-nav for my trip?
A. GPS / sat-nav units are available, the cost will depend on the length of your trip. Please ask us for more details. Numbers of units are limited and so please book these in advance.
Q. Are locks supplied?
A. Yes. A lock is supplied and should be used every time you leave the bike.
Q. Will my mobile phone work in Australia and will I be able to get a signal?
A. Check with your phone company to see if they can turn on roaming allowing you to use your phone in Australia. It may be cheaper to buy a SIM card for your phone here (mobile phone shops are everywhere and SIM cards start at about AU$20). Mobile phones obtain a signal in almost all towns and cities, but outside built up areas reception can be patchy. In most outback regions it can be many hundreds of kilometres between towns and there will most likely be no signal at all in these areas.
Q. What happens if I break down?
A. The depot will provide you with a number and you should call this to see if it is something simple they can fix over the phone. The best solution to a serious problem depends on where you are and what the problem is. The depot will do everything they can to get you moving again and this is usually within 24 hours. It may involve a repair, replacement bike or alternative transport but the priority is to allow you to continue your trip. Specific terms and conditions apply to our self guided tours including accommodation.